Customer Care
This one-day programme is designed to build on the basic concepts of customer care aimed at staff wh…  
 
Customer Care for Call Centre Staff
This one-day programme is designed to build on the basic concepts of customer care specifically aime…  
 
Customer Care on the Telephone
This course is aimed at those who use the telephone as their main method of communication with custo…  
 
Customer Care - Telephone Techniques
This course is aimed at those who use the telephone as their main method of communication with custo…  
 
Customer Service
The aim of this course is make delegates appreciate the need for and benefits of providing excellent…  
 
Customer Care - General for Highpointx
This one-day programme is designed to build on the basic concepts of customer care aimed at tenants …  
 
Customer Care, Influencing Skills, Planning, Strategy & Time Management
There is no course synopsis available at this time. For further information please download the cour…